Who We Are
When you become a client of Ohio Billing, Inc. you will gain access to a highly trained staff with over 100 years of combined experience. We provide superior services through our unmatched customer service, reliable resources, and our dedication to serving our clients.
We believe character matters all the time.
We pass negatives up and positives all around.
We are team members not employees.
We will hold each other accountable.
We balance family and working hard.
We will take responsibility for who we are, our actions, and our team.
"Whatever you do, work at it with all your heart as working for the Lord, not for human masters. " Colossians 3:23
We will be consistently open, honest, and humble.
We are good citizens to the communities in which we live and work.
We are personally accountable for delivering on our commitments
We strive to show respect for everyone inside and outside our company and for the communities in which they live
We know that focused intensity over time, multiplied by God, creates unstoppable momentum.
To develop and nurture statewide partnerships through expert billing services that maximizes revenue.
To enhance overall economic development for communities we serve.
Meet Our Team
"A company is only as good as the people it keeps"- Mary Kay Ash
Here at Ohio Billing, Inc., we employ over 20 full-time employees throughout Tuscarawas, Stark and Carroll Counties. All our staff is Certified Ambulance Coders through the National Academy of Ambulance Compliance. We strive to ensure our staff has the the best training to allow them to effectively and sufficiently complete the tasks at hand. There has been many changes in the Ambulance industry over the last few years alone, we want to ensure our clients that we are staying ahead of the game and see what is on the horizon.
CEO and Founder
Terri started Ohio Billing 29 years ago. She is driven and passionate about the EMS and Fire Industry. Since retiring, she loves spending time with family and friends and visiting Amish County. Also featured, her mother, Mary Swanson, who has been with the company as the courier since company was founded.
Business Development Director
Pam is celebrating 19 years with Ohio Billing. She is the most important piece of the puzzle at Ohio Billing, keeping all our clients happy! Pam is a wealth of knowledge in the EMS industry, including Medicare and Medicaid topics.
Director of Operations
Gabrielle oversees the daily operations inside Ohio Billing, from the daily billings and posting to creating contracts and monthly invoices. Gabrielle, born with the company, has come aboard full time in 2018. She has learned each role within the office and continues to streamline processes.
Marketing & Communications Director
Since joining the Ohio Billing team, Kelsey has moved mountains within our company. Kelsey has jumped head first in the Medicare Ground Ambulance Data Collection Survey. She is always making sure our clients are aware of any industry changes and grant opportunities.
EMS Billing Coordinator
Kelly has been with Ohio Billing for 13 years and counting. Kelly stays updated on the EMS billing changes, Prior Authorization Requirements, Signature Requirements and so much more. She keeps our billing team on track with next day turnaround.
Account Receivables Coordinator
Kara is our Posting and Collections coordinator. She manages all revenue to our providers, as well as the collection process. Kara has worked her way up the ranks here at Ohio Billing. All of our providers enjoy the accountability and customer care that Kara brings the table.